Terms of service

Effective Date: August 6, 2026

1. Welcome to ALUCINICO

Welcome to ALUCINICO LLC ("ALUCINICO," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, services, and any purchases made through www.alucinico.com.

By accessing our website or placing an order, you agree to be legally bound by these Terms, our Privacy Policy, Refund Policy, SMS Terms & Conditions, and any additional policies referenced throughout our website.

If you do not agree with these Terms, please discontinue use of our Services.

2. Eligibility

By using our Services, you represent that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.
  • Any information you provide is truthful and accurate.
  • You have the legal authority to enter into this agreement.
  • You will comply with all applicable federal, state, and local laws.

3. Products & Availability

ALUCINICO specializes in premium lifestyle products, accessories, apparel, and limited-edition collections.

Because many of our products are produced in limited quantities, availability cannot be guaranteed.

We reserve the right to:

  • Limit quantities purchased
  • Cancel orders suspected of fraud
  • Refuse service when necessary
  • Modify or discontinue products without notice

Product photographs are intended to accurately represent each item. Slight variations in color, finish, embroidery, stitching, or materials may occur due to manufacturing processes or individual display settings.

4. Pricing

All prices displayed on our website are listed in United States Dollars (USD).

Prices, promotions, and availability may change without prior notice.

Although we strive for complete accuracy, ALUCINICO reserves the right to correct pricing, typographical, or inventory errors at any time, including after an order has been submitted.

5. Orders

Every order placed through ALUCINICO is subject to review and acceptance.

We reserve the right to:

  • Cancel fraudulent orders
  • Limit excessive quantities
  • Refuse reseller purchases
  • Request additional verification before processing payment

If an order cannot be fulfilled, you will be notified promptly and any applicable payment will be refunded.

6. Payments

Payments are securely processed through Shopify and authorized payment providers.

ALUCINICO never stores complete payment card information on its servers.

By submitting payment information, you authorize us to charge the selected payment method for the total amount due.

7. Shipping

Shipping estimates are provided for convenience only.

Actual delivery times may vary due to:

  • Carrier delays
  • Weather
  • Customs processing
  • High order volume
  • Events beyond our reasonable control

Once an order has been transferred to the shipping carrier, ownership and risk of loss pass to the customer to the extent permitted by applicable law.

8. Returns & Warranty

Please review our separate Refund & Warranty Policy for complete details.

Unless otherwise stated:

  • All sales are final.
  • Manufacturing defects reported within the applicable warranty period may qualify for replacement.
  • Warranty claims are reviewed individually.

9. Intellectual Property

All content available on this website—including but not limited to:

  • Logos
  • Trademarks
  • Product designs
  • Photography
  • Videos
  • Graphics
  • Product names
  • Marketing materials
  • Written content

is the exclusive intellectual property of ALUCINICO LLC and may not be copied, reproduced, modified, distributed, or used without prior written permission.

Unauthorized use may violate copyright, trademark, and other applicable laws.

10. User Conduct

You agree not to:

  • Violate any law.
  • Interfere with website security.
  • Attempt unauthorized access.
  • Upload malicious software.
  • Copy or exploit our content.
  • Misrepresent your identity.
  • Use automated systems to scrape or reproduce website content.

Violation of these Terms may result in suspension or termination of access.

11. SMS Communications

Participation in the ALUCINICO SMS Program is voluntary.

By opting into SMS communications, you consent to receive recurring automated marketing and personalized text messages.

Message frequency varies.

Message and data rates may apply.

Consent is not a condition of purchase.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Complete SMS program details are available in our SMS Terms & Conditions.

12. Disclaimer of Warranties

Except where prohibited by law, all products and services are provided "AS IS" and "AS AVAILABLE."

ALUCINICO makes no guarantees that:

  • the website will always be uninterrupted,
  • products will always be available,
  • errors will never occur,
  • or the website will always operate without interruption.

Nothing in these Terms limits any consumer rights that cannot legally be waived.

13. Limitation of Liability

To the fullest extent permitted by California law, ALUCINICO LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our Services or products.

Where liability cannot legally be excluded, it will be limited to the maximum extent permitted by applicable law.

14. Indemnification

You agree to defend, indemnify, and hold harmless ALUCINICO LLC, its owners, employees, affiliates, contractors, and representatives from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the Services.

15. Privacy

Your use of our Services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how your personal information is collected, used, stored, and protected.

16. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business, legal requirements, or operational practices.

Updated Terms become effective immediately upon publication on this website.

Continued use of our Services constitutes acceptance of any revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California, without regard to conflict-of-law principles.

Any dispute arising from these Terms shall be brought exclusively in the state or federal courts located in California, and each party consents to the jurisdiction of those courts.

18. Contact Information

Questions regarding these Terms of Service may be directed to:

ALUCINICO LLC

Email: info@alucinico.com

Our Client Experience Team is available to assist with questions regarding orders, products, warranties, or these Terms of Service.